Telesales Skills
IT’S TIME TO START
YOUR ADVENTURE WITH US…
Without a sale, you don’t have a business!
Why Sales Training
Is Important
When you invest in our sales systems you are investing in a sales training and consulting partner. Our focus is on immediate sales and long-term sustainable change through learned ‘best of business and sales practices and behaviours’ for sales people and executives alike. This is what we strive for at All About Sales. It is a simple vision and at its heart is a belief that learning and development in business should be interactive, enjoyable and relevant at all times, so that as an experience it is practical, memorable and most importantly, useful.
It is what people do differently after working with us that counts.
Telesales Skills
Course Objectives:
- The Training Programme
- Preparing for the call
- Developing the skills to build relationships for better sales results
- Developing sales plans and strategies in order to achieve objectives
- Gain an understanding of customer needs and how to satisfy them
- Developing the skills to control nervousness and foster confidence
- Building confidence when dealing with customers over the telephone
- Learning to understand the strengths and limitations of the telephone
- Learning the art of persuasion
- Understanding the selling process
- First impressions count
