Sales coaching has never been more ideally suited to the needs of the business than it is now. Competition in sales is fierce, as is the battle to retain staff, especially talented sales professionals. With rising energy and operating costs, businesses must increase sales and revenue to survive. Enter the Sales Coach. Sales coaches work […]
What is customer experience (CX) and is it the same as Customer Service? The two terms are often used interchangeably but they are not the same. In the past few years, the focus for those involved in sales and customer service has shifted from the limits of customer service to embracing customer experience and this […]
The Sales Gap How big is your sales gap specially now since Covid 19? The sales gap is the difference between your sales budget and your actual sales. We are now in Q2 and you will have a feeling for how your sales targets are going. Act now before it’s too late as you can’t bridge […]
