Sales coaching has never been more ideally suited to the needs of the business than it is now. Competition in sales is fierce, as is the battle to retain staff, especially talented sales professionals. With rising energy and operating costs, businesses must increase sales and revenue to survive. Enter the Sales Coach. Sales coaches work […]
What is customer experience (CX) and is it the same as Customer Service? The two terms are often used interchangeably but they are not the same. In the past few years, the focus for those involved in sales and customer service has shifted from the limits of customer service to embracing customer experience and this […]
Without a sale you don’t have a business that’s how important your sales and your teams are. You don’t need accounts, HR, purchasing or frontline staff without sales – actually you won’t be able to afford them. Most businesses that sell B2B (that’s business to business) will have a sales team. Now that doesn’t mean […]
