Without a sale you don’t have a business that’s how important your sales and your teams are. You don’t need accounts, HR, purchasing or frontline staff without sales – actually you won’t be able to afford them. Most businesses that sell B2B (that’s business to business) will have a sales team. Now that doesn’t mean […]
The Sales Gap How big is your sales gap specially now since Covid 19? The sales gap is the difference between your sales budget and your actual sales. We are now in Q2 and you will have a feeling for how your sales targets are going. Act now before it’s too late as you can’t bridge […]
The Change from Customer Service to Customer Experience For years we’ve heard about customer service and while we still need to service our customers, there is a shift now to the customer experience and that’s where the money is! If we want to attract and retain long-term customers, we need to provide them with a […]